Welcome to Oscar Venture! These Terms and Conditions govern your use of our services and the purchase of products from our platform. By accessing or using our services, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our services.
1. Product Availability
We strive to provide accurate product descriptions and availability. However, we do not guarantee that all products will always be in stock. In the event a product becomes unavailable after an order is placed, we will notify you and offer you a suitable alternative or a refund.
2. Orders and Payment
At Oscar Venture, we currently offer Cash on Delivery as the only payment method. When you place an order, you will be provided with an estimated delivery date. You agree to pay the total order amount in cash upon delivery.
3. Delivery and Shipping
We aim to deliver your products promptly. Delivery times may vary depending on your location. You are responsible for ensuring that someone is available to receive the product at the delivery address provided. If the delivery is not completed due to any fault on your end, additional charges may apply for re-delivery.
4. Returns and Exchanges
We strive to ensure you are satisfied with your purchase. If you receive a damaged or incorrect item, please contact us immediately. We will offer an exchange or return, depending on the circumstances, provided that the item is in its original condition and packaging.
5. Cancellation of Orders
You may cancel your order before it has been dispatched for delivery. Once the order has been processed and shipped, cancellations will no longer be accepted. If the product has already been delivered, please refer to our returns and exchanges policy.
6. Pricing and Taxes
All prices are listed in your local currency and include applicable taxes. Prices may be subject to change at any time without prior notice. However, the price for your order will be confirmed at checkout.
7. Limitation of Liability
Oscar Venture is not responsible for any direct, indirect, incidental, or consequential damages that may arise from your use of our services, including but not limited to issues arising from delayed or undelivered orders.
8. Customer Support
If you have any questions or issues related to your order, please contact our customer support team. We will do our best to assist you and resolve any concerns.
9. Changes to Terms
Oscar Venture reserves the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page, and the updated terms will be effective immediately upon posting. We recommend that you regularly review this page for any updates.
10. Contact Information
For any inquiries or assistance, feel free to reach out to us at [email protected].